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Questions Answered

Here are some answers to the most common questions we get about our Auckland website design processes.


Is web all you do or can you help us with other services?

Woodswork do quite a bit! Our Auckland website design projects have included everything from ground-up website builds to site redesigns. We also help with website security, branding and logo design, SEO and more. Furthermore, we cover graphic and print design services. In addition, our web design services include website development, responsive design and SEO. We also offer website security and expertise in WordPress and content management.

Check our services in the menu for more details on how we help our clients.

Do you travel to meetings?

We do! We are on the North Shore and Matakana, Auckland. Therefore, we prefer to use Zoom for out-of-city website projects. Similarly, we are happy to organise a Zoom meeting if you like.


How does the design process work?
Auckland website design

Web design projects start with your online goals. Then we listen to your needs and questions and develop a wireframe to set the site structure. After that, we work on how it will engage your clients and how it will represent you. Our goal is to make the process personalised and uncomplicated and, even more, to give you the best experience possible.

For more information, see Our Process.
How long will a design take?

For web design, with clear communication and all information provided at the start of the project, we try to get your site ready for review within 15-30 days. Once the wireframe is approved, we move forward with the rest of the site.

For graphic design, we let you know when we plan to jump on the project, and then the initial design mock-ups are sent within 72 hours unless stated otherwise.

What is web usability best practice?

Web Design usability best practices are the best methods of working and the best things to add to a website. Equally important, the study of website usability has existed since the inception of the web. What does that mean?

People using the web expect that things on a website will appear in specific areas or places on a web page and operate in a particular way, as they should. It’s all about functionality.

Here are some examples:
  • The logo links to the home page.
  • The navigation or menu appears either horizontally at the top of the website or vertically on the left.
  • The links are clear.
Why isn't my website on the first page in Google?

To rank on the first page of Google, it is essential to realise you need to beat the competition. Google has a lot of what are called algorithms. In brief, algorithms determine how your site ranks on Google.

Five main things affect the ranking of your site:

  • The age of the website or domain name, in this case, the older, the better
  • The number of appropriate links from other external sites to your website
  • The on-page SEO
  • The amount of content and the regularity of content updates.

If your site isn’t where you want it to be, these things are likely to need attention. Furthermore, they need attention regularly.


What is a CMS?
CMS (Content Management System)

A website CMS, or Content Management System, is the backend of your website that nobody but you can see. In general, it allows you to manage your website content without knowing a web language.

A CMS is brilliant for small business owners because it allows you to do standard updates within the CMS without incurring further costs.

We show you how to do this with our training tutorials. Alternatively, we can come to you for website CMS training.

What is SEO?
SEO (Search Engine Optimisation)

Search Engine Optimisation comprises a few parts: the website’s optimisation by a web designer when it’s first built, including clean code and site maps (tech stuff). Recommended best practices, such as readable type. On-page SEO, adding keywords and web page descriptions into the content, and off-page SEO, which involves links from other sites to yours.

What is a responsive website?

A responsive website means that the site’s shape fits the screen size. It doesn’t matter whether you’re on a tablet, Smart phone or desktop; you’ll be able to read and navigate the site easily.

A responsive website design really means that it’s mobile-friendly. There’s no need to zoom in and out to read or navigate the website. Given that the number of mobile users is greater than desktop users, it’s essential.

What is WordPress?

More people use WordPress than any other platform. It is the software that runs your website and allows you to edit the website yourself. WordPress is also open source, meaning you own your website, not the company that built it or the platform upon which your site is built. The last thing you want is to lose your website because it is owned by somebody else.
WordPress is our preferred solution because what you can do and add to it is almost limitless.


Do you have an hourly rate?

Our services are catered to our client’s needs, timeframes and functionality. Every project is different, so we handle website build projects at a fixed rate. Web edits, web development and graphic design services are charged hourly. You can find our rates on our Pricing page.

How do payments work?

Web projects are handled with an investment of a Phase 1 50% payment once a quote is approved and then a 50% Phase 2 payment upon completion and before we go live.
Graphic design projects are invoiced monthly for regular clients or as completed with casual clients. 

Get in touch with Woodswork Web today for all of your Auckland website design needs.

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