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Questions Answered

Here are some answers to the most common questions we get about our Auckland website design processes.


Is web all you do or can you help us with other services?

Woodswork do quite a bit! Our Auckland website design projects have included everything from ground-up website builds, site redesigns. We also help with website security, branding and logo design, SEO and more. Furthermore, we cover graphic and print design services. In addition, our web design services include website development, responsive design and SEO. In fact we also offer website security and expertise in WordPress and content management.

Check out our services in the menu for more details on how we help our clients.

Do you travel to meetings?

We do! Similarly, we are happy to organise a Zoom meeting if you prefer. We are based on the North Shore and Matakana, Auckland therefore we prefer to use Zoom for out of city website projects.


How does the design process work?
Auckland website design

Web design projects start with your online goals. Then we listen to your needs and questions and then develop a wireframe to set the site structure. After that we work on how it will engage your clients and how it will represent you. Our goal is to make the process personalised and uncomplicated and even more, to give you the best experience possible.

For more information see Our Process.
How long will a design take?

For web design, with clear communication and all information being provided at the start of the project, we try to get your site ready for review within 15-30 days. Once the wireframe is approved, then we move forward with the rest of the site.

For graphic design, we let you know when we plan to jump on the project, then the initial design mock-ups are sent within 72 hours, unless stated otherwise.

What is web usability best practice?

Web Design usability best practices is essentially the best methods of working and the best things to add to a website. Equally important, the study of website usability has existed since the inception of the web. What does that mean?

Basically, people using the web have an expectation that things on a website will appear in specific areas or places on a web page and will operate in a specific way, and so it should. It’s all about funtionality.

Here are some examples…
  • The logo links to the home page
  • The navigation or menu appears either horizontally at the top of the website or vertically on the left
  • Links are clear.
Why isn't my website on the first page in Google?

In order to get a Google front page ranking it’s important to realise you need to beat the competition. Google has a lot of what are called algorithms. In brief, these are used to determine how your site ranks on Google. 5 main things affect your sites ranking.

  • The age of the website or domain name, in this case older the better
  • The amount of appropriate links from other external sites to your website
  • The on-page SEO
  • The amount of content on the site and regularity with which the site content is updated.

If your site isn’t where you want it to be, these are the things that are likely to need attention. Furthermpore they need attention on a regular basis.


What is a CMS?
CMS (Content Management System)

A website CMS, or Content Management System, is the backend of your website that nobody butt you can see. In general it allows you to manage your website content yourself without having to have the knowledge of a web language.

This is brilliant for small business owners because it allows you to do standard updates within the CMS without incurring further costs. 

We show you how to do this with our training tutorials. Alternatively, we can come to you for website CMS training.

What is SEO?
SEO (Search Engine Optimisation)

Search Engine Optimisation is made up of a few parts: the optimisation of the website by a web designer when it’s first built, including clean code and site maps (tech stuff). Recommended best practices, such as readable type. On-page SEO which means including keywords, web page descriptions etc and off-page SEO which involves links from other sites into yours.

What is a responsive website?

A responsive website means that the shape of the site fits to the screen size. It doesn’t matter whether you’re on a tablet, Smart phone or desktop, you’ll be able to read and navigate the site with ease.

A responsive website design really means that it’s mobile friendly. There’s no need to zoom in and out to read or navigate the website. Given that the number of mobile users is greater than desktop users, it’s important.

What is WordPress?

More people use WordPress than any other platform. It is the software that runs your website and allows you to edit to the website yourself. WordPress is also open source which means you own your website, not the company that built it or the platform that it is built on. The last thing you want is to lose your website because it is owned by somebody else.
WordPress is our preferred solution because what you can do and add to it is almost limitless.


Do you have an hourly rate?

Our services are catered to our clients’ needs, timeframes and functionality. Every project is different, so we handle web projects at a fixed rate and graphic services at an hourly rate. 

How do payments work?

Web projects are handled with an investment of a Phase 1 50% payment once a quote is approved and then a 50% Phase 2 payment upon completion and before we go live.
Graphic design projects are invoiced monthly for regular clients or as completed with casual clients. 

Get in touch with Woodswork Web today for all of your Auckland website design needs.