WordPress Care Plans for NZ Businesses
An easier way to keep your WordPress website running smoothly
If you’re looking for reliable WordPress care plans, you’re in the right place. To begin with, we support businesses across New Zealand with expert-managed website updates, strong WordPress security, and carefully applied plugin and core updates. Together, these services protect your investment and improve performance. They also give you peace of mind, so you can focus on your business, knowing your website is in expert hands.
Your website is often the first place potential customers connect with your business. For this reason, keeping it secure, fast, and fully functional is essential. Regular maintenance helps prevent security threats, plugin conflicts, and performance issues. Moreover, it reduces the risk of costly downtime or lost opportunities. Even the most well-built websites need attention. Without it, they quickly become vulnerable and outdated.
Managing everything on your own takes time and energy. This is especially true when you’re already juggling a growing business. Thankfully, you don’t have to do it alone. With our WordPress Care Plans, we look after everything behind the scenes. This includes updates, backups, vulnerability monitoring, and performance tuning. As a result, you stay focused on your clients while we keep your website secure, current, and running at its best.
Did You Know?
In 2023, over 39% of hacked WordPress sites were running outdated software at the time of infection.
Source: Sucuri Website Threat Report 2023
Why care plans matter
1.
Protect Your Investment
Your website is a key business asset. Without regular maintenance, it’s at risk from hackers, outdated code, and plugin failures. A care plan keeps it protected so it continues to generate leads and revenue.
2.
Avoid Costly Downtime
A broken site can mean lost sales and credibility. We stop problems before they happen — and fix issues fast if they do. That means fewer interruptions and happier customers.
3.
Stay Focused on Your Business
Instead of wrestling with updates, troubleshooting, and backups, you can concentrate on running your business. We handle the tech, so you can focus on growth.
WordPress Care Plans
Whether you’re a small business owner, nonprofit organisation, or entrepreneur, we tailor our care plans to meet your specific needs and budget. As a result, you can focus on your business while we take care of the maintenance and protection your website needs. In addition, our WordPress Care Plans give you peace of mind. Your website stays secure, up to date, and performing at its best—without the stress. You can choose to be billed monthly, every three months, or every six months, depending on what suits you best.
Base Care Plan
Great for smaller or brochure-style websites
Essentials Care Plan
Ideal for growing businesses and the minimum Care Plan requirement for stores
Advanced Care Plan
The Essentials Plan plus 1 hour of content revisions/updates/edits per month
Base Care Plan
Great for smaller or
brochure-style websites
starting from
$65 /month +gst
Premium Managed WordPress Hosting & SSL Certificate
Your website will be hosted on a premium managed WordPress environment. The hosting environment is critical for performance and server level security.
WordPress Core, Theme & Plugin Maintenance
Every WordPress website needs regular updates to its core, theme and plugins. If not done regularly, this becomes a security issue and impacts functionality. We handle the routine updates and any bug fixes on a monthly schedule.
Daily Website Backups
A cloud backup is taken of your entire website every day.
The backups are stored on a separate server to your website for security and reliability. Backups are a critical element of any website care plan as they provide the ability to quickly restore your website.
Agency Software Licences
When you are on a Woodswork care plan, you have access to our licenses for various premium plugins, worth up to $250 per year. If we build your site and you host elsewhere you will be responsible for the licence costs.
• Theme license – value $89US $146NZD/year
• Form license – value $59US $100NZD/year
Vulnerability Monitoring
We monitor all software on your website, and if a vulnerability is discovered. If an update is available, it will be updated as soon as possible. In some instances, an update is not available to address the vulnerability. If the vulnerability is regarded as a significant risk to your website, we will contact you with options.
Uptime Monitoring
Your website will be monitored 24/7 for any downtime. If for any reason the website does go offline, we will be notified and can work on getting the site back online.
Security Scanning
Your website will have a regular security scan to ensure there is no malware or other security issues.
Add ons to upgrade your plan
Vulnerability Protection $15/month
We monitor all software on your website and if a vulnerability is discovered, this will be updated within 24 hours. In some instances an update is not available to address the vulnerability. If the vulnerability is regarded as a significant risk to your website, a virtual patch will be applied to your website to mitigate risk until an update is available.
SMTP Setup $150 + $10/month
We will set up a 3rd party SMTP service to deliver your website transactional emails e.g contact forms. This helps to greatly lessen the risk that your website enquiries will be seen as spam. Up to 500 emails. Higher delivery available.
There is a one-off charge to set up then a monthly charge added to the Self Care Plan.
Details as of 1 Jan 2025
Essentials Care Plan
Ideal for growing businesses and
e-commerce sites
starting from
$95 /month +gst
Premium Managed WordPress Hosting & SSL Certificate
Your website will be hosted on a premium managed WordPress environment. The hosting environment is critical for performance and server level security.
WordPress Core, Theme & Plugin Maintenance
Every WordPress website needs regular updates to its core, theme and plugins. If not done regularly, this becomes a security issue and impacts functionality. We handle the routine updates and any bug fixes on a weekly schedule.
Daily Website Backups
A cloud backup is taken of your entire website every day.
The backups are stored on a separate server to your website for security and reliability. Backups are a critical element of any website care plan as they provide the ability to quickly restore your website.
Agency Software Licences
When you are on a Woodswork care plan, you have access to our licenses for various premium plugins, worth up to $250 per year. If we build your site and you host elsewhere you will be responsible for the licence costs.
• Theme license – value $89US $146NZD/year
• Form license – value $59US $100NZD/year
Vulnerability Monitoring & Protection
We monitor all software on your website and if a vulnerability is discovered, this will be updated within 24 hours. In some instances an update is not available to address the vulnerability. If the vulnerability is regarded as a significant risk to your website, a virtual patch will be applied to your website to mitigate risk until an update is available.
Uptime Monitoring
Your website will be monitored 24/7 for any downtime. If for any reason the website does go offline, we will be notified and can work on getting the site back online.
Security Scanning
Your website will have a regular security scan to ensure there is no malware or other security issues.
Database Optimisation
WordPress stores information in a database and over time the database can get slower to respond. Your database will be optimised as required.
SMTP Setup
We will set up a 3rd party SMTP service to deliver your website transactional emails e.g contact forms. This helps to greatly lessen the risk that your website enquiries will be seen as spam. Up to 500 emails. Additional charges may be applied for higher monthly volumes.
Priority Support
Our Essential & Advanced Care Plan clients jump to the head of the line and get priority support.
Minimum requirement for shopping/e-commerce
Our Essential Care Plans is a minimum requirement for e-commerce websites.
Maintenance is critical for security and customer protection.
For further information, contact our developers at developer@woodswork.co.nz
Details as of 1 Jan 2025
Advanced Care Plan
Essentials Plan plus 1 hour of content updates per month
starting from
$175 /month +gst
Content Updates (60 minutes)
Includes up to 60 minutes of content revision/updates/edits per month.
If unused, this time is not carried over. Ideal for clients who make regular content edits not part of SEO packages.
Premium Managed WordPress Hosting & SSL Certificate
Your website will be hosted on a premium managed WordPress environment. The hosting environment is critical for performance and server level security.
WordPress Core, Theme & Plugin Maintenance
Every WordPress website needs regular updates to its core, theme and plugins. If not done regularly, this becomes a security issue and impacts functionality. We handle the routine updates and any bug fixes on a weekly schedule.
Daily Website Backups
A cloud backup is taken of your entire website every day.
The backups are stored on a separate server to your website for security and reliability. Backups are a critical element of any website care plan as they provide the ability to quickly restore your website.
Agency Software Licences
When you are on a Woodswork care plan, you have access to our licenses for various premium plugins, worth up to $250 per year. If we build your site and you host elsewhere you will be responsible for the licence costs.
• Theme license – value $89US $146NZD/year
• Form license – value $59US $100NZD/year
Vulnerability Monitoring & Protection
We monitor all software on your website and if a vulnerability is discovered, this will be updated within 24 hours. In some instances an update is not available to address the vulnerability. If the vulnerability is regarded as a significant risk to your website, a virtual patch will be applied to your website to mitigate risk until an update is available.
Uptime Monitoring
Your website will be monitored 24/7 for any downtime. If for any reason the website does go offline, we will be notified and can work on getting the site back online.
Security Scanning
Your website will have a regular security scan to ensure there is no malware or other security issues.
Database Optimisation
WordPress stores information in a database and over time the database can get slower to respond. Your database will be optimised as required.
SMTP Setup
We will set up a 3rd party SMTP service to deliver your website transactional emails e.g contact forms. This helps to greatly lessen the risk that your website enquiries will be seen as spam.
Priority Support
Our Essential & Advanced Care Plan clients jump to the head of the line and get priority support.
Details as of 1 Jan 2025
FAQs about our plans
What is a WordPress Care Plan?
A WordPress Care Plan includes a range of services that reduce the risk of security issues and keep your site running smoothly. For example, our team handles updates, security measures, and performance checks to keep everything working as it should.
Is hosting included in the care plan?
Yes! Every plan comes with premium managed WordPress hosting as standard. The right hosting environment is critical for speed, security, and stability. That’s why we only support websites hosted on our platform.
In addition, all care plans include SSL, daily backups, uptime monitoring, and performance tracking. This means you don’t need to manage hosting separately or rely on third-party providers.
Can I do the WordPress Updates myself?
Technically, yes, however, it comes with risks. While you can apply updates on your own, they don’t always go smoothly. Conflicts between themes, plugins, or core files can break site functionality.
Because we manage many client sites, we know what issues to watch for and how to resolve them quickly.
Also, WordPress updates are just one part of a comprehensive care plan. Our plans also include security layering, vulnerability monitoring, and other proactive measures.
Note: E-commerce sites require at least the Essentials Care Plan for proper support.
Can you guarantee my site won’t be hacked?
No, and it’s important to be upfront about that. While we implement multiple layers of protection to reduce the risk of hacking, no website can be 100% immune.
That said, our care plans are designed to greatly minimise vulnerabilities and keep your site secure against the most common threats. Security is an ongoing process and we’re here to stay on top of it for you.
Will you restore my site if it is compromised?
Yes, absolutely. If your website is compromised, we’ll restore it from a clean backup and reset all logins.
However, in rare cases where a deeper infection or complex malware is present, a specialist service may be required. In those instances, we’ll advise you and can coordinate with a trusted security vendor on your behalf.
Can I become a Care Plan client if my website was not built by Woodswork Web?
Yes—you’re welcome to join even if we didn’t build your site.
In fact, we regularly onboard WordPress websites created by other agencies or freelancers. Before starting, we’ll complete a Care Plan Website Audit to review your site’s current setup. This helps us recommend the right plan for your needs and ensures your plugins, themes, and overall security are in good shape.
What support is available if I have a problem?
We provide business hours support to all care plan clients, with priority response for those on the Essentials and Advanced Plans.
In addition, our systems monitor your site 24/7. This means we’re alerted to major issues such as downtime or security events, even outside support hours.
Do you provide email?
No, we don’t offer email hosting or direct support for email platforms.
This is because email services often require dedicated, ongoing management that’s outside the scope of our care plans.
However, we highly recommend Google Workspace as a reliable, all-in-one platform for email, cloud storage, and productivity tools.
Will this improve my Core Web Vitals or speed score?
Our Essential and Advanced Plans include a performance boost which will provide some improvements, but full optimisation (e.g., passing Core Web Vitals) is a separate service. We’ll help keep your site lean and efficient, but deeper performance work is quoted separately.
Do I need a care plan if my website doesn’t change often?
Yes—regular maintenance is still essential, even if your content rarely changes.
That’s because updates, backups, and security patches protect your site from vulnerabilities that can exist behind the scenes. Keeping your website static doesn’t make it immune to risk.
Can I cancel at any time?
Yes, you can cancel your Care Plan whenever you need to.
All we ask is for one month’s written notice, so we can wrap up service smoothly and securely.
Ready to Get Started?
Do you have an existing WordPress site that was not built by Woodswork Web?
Find out if we can help by getting an audit.
Don’t take our word for it.
★★★★★
“I cannot recommend Woodswork highly enough, after 2 weeks of stress with our website not functioning I made contact with Clare, she was back to me in minutes, helped me figure out what was causing the issue and came back to me with options to fix our problems (there were many) most of this happened on a Friday afternoon, Monday morning our website was back up and running and our client contacts were rolling in. Service was second to none! Clare was an absolute pleasure to deal with and we will go no where else for our website needs now. To say I’m relieved to have found woodswork is an understatement, thanks for saving the day.“
Lacey Dentice – Inkstitution Tattoo
NOTE
Woodswork took over this website from another web provider on Friday
and had it fully operational by the end of the weekend.
We love what we do!