Reputation Management
& Review Generation
Turn happy clients into Five-Star reviews. Automatically.
Most businesses do great work but never get around to asking for reviews. We automate the ask so your Google and Facebook reputation grows consistently, without you having to remember to do it.
Why most businesses underperform on reviews
Happy customers rarely leave reviews unless they are asked. Unhappy customers often find the motivation to complain online without any prompting. The result is that most businesses end up with a review profile that does not reflect the quality of their actual work.
Beyond fairness, this matters for new business. When someone is choosing between two similar businesses, reviews are often the deciding factor. A business with the most positive reviews will win over a business with fewer reviews almost every time, regardless of price.
The businesses that build strong review profiles are not doing better work. They are simply asking consistently. Automation makes that consistency easy.
How we can help
Every reputation setup is configured around how your business completes jobs and interacts with customers. Depending on what you need, this could include:
Review requests sent automatically or triggered manually when a job is done, giving you control over who gets asked and when
Requests sent via email, SMS or both depending on your preference
Google and Facebook review platforms supported
A centralised view of your incoming reviews across platforms
Alerts when new reviews are received so you can respond promptly
Pulling your best reviews through to your website to build trust with new visitors
Review requests connected to your CRM contact records
Whether review requests run automatically or are triggered on a client by client basis is something we work through with you. Both approaches have their place depending on your business.
Be the business customers choose. Automate your review generation.
When choosing between businesses, positive reviews are often the deciding factor.
Reviews are not just for trust. They affect how you show up in search.
Google takes review quantity, recency and response rate into account when deciding which local businesses to show in search results. A business with a consistent flow of recent reviews will tend to rank higher in local searches than a competitor with an older or sparser review profile.
This means your reputation management is not just about social proof. It is an ongoing investment in your search visibility.
Start building the reputation your business deserves
Book a workflow audit and we will show you how easy it is to get a consistent flow of genuine reviews from your happy clients.